Use the QuoteGenius support form for product questions, payment-retrieval issues, billing questions, privacy requests or technical problems.
Include the payment or receipt identifier shown by the payment provider and a short description of what happened. Do not include a payment-card number or other full card details.
Open the QuoteGenius support form
If a verified payment did not unlock the matching PDF, keep the payment/receipt identifier available so the issue can be investigated.
Use the same support form and state that the request concerns privacy. See the Privacy Policy for the application's current data-handling description.